OnSiteSafety™ TrustID · Accessibility
Accessibility statement
TrustID is for every worker on a BC site, which means it has to work for every worker. We are committed to meeting WCAG 2.1 level AA, and to fixing what falls short. An accessible product is not a nice extra, it is part of trust.
Our commitment
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA across the TrustID hub. We treat accessibility as part of building, not a step we tack on at the end, and we test as we go rather than only after launch.
What this means in practice
Keyboard support
You can reach and use every control with a keyboard alone. Focus is visible, the order makes sense, and nothing traps you.
Screen readers
Headings, labels, and status words are written so a screen reader announces them clearly, including a worker’s Verified or Expired status.
Readable by design
We use strong colour contrast, plain status words instead of codes, and text that scales without breaking the layout.
Where we are still working
No product is ever perfectly accessible, and we will not pretend otherwise. Some newer screens are still being audited against WCAG 2.1 AA, and a few third-party components may not yet fully conform. We track these gaps and prioritize the ones that block real tasks. If something stops you, telling us moves it up the list.
How to report an issue
If you hit a barrier anywhere in TrustID, tell us. Describe what you were trying to do, the page or screen, and the device or assistive tool you were using. That detail helps us reproduce and fix it quickly. We aim to reply within five business days.