OnSiteSafety™ TrustID · Help center
Help, when you need it.
Find your way around TrustID, whether you are setting up a passport, verifying a crew, or sorting out your account. Pick the area below that fits, or reach out and a person will help.
Getting started
New to TrustID? Start here.
- What TrustID is. A portable, verified record of your construction credentials. See how it works.
- Create your TrustID. Set up a passport and add your first ticket. Get a TrustID.
- Understand the steps. From Added to Authority-verified, what each one means. How verification works.
For workers and employers
Workers
- Add and upload a credential
- Share your status with an employer
- Renew a ticket before it Expires
- Get found by employers. For workers
Employers
- Verify a worker or a whole crew
- Read the compliance dashboard
- Set up site-access gating
- Search and hire talent. For employers
Account help
- Sign in. Reach your passport or dashboard. Log in.
- Reset a password. Locked out? Set a new one. Reset password.
- Privacy and consent. Control what you share and with whom. Read our privacy approach.
Still stuck?
If you cannot find an answer here, or in our frequently asked questions, send us a note and a person will get back to you.